1Foundational QC Criteria
2Customer Info & Address
3System & Diagnostic Info
4Sales Conversation & Revenue Pathway
5Internal Notes & Team Context
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MASTER QC FORM

Foundational QC Criteria
Must be real-time, live. No voicemails or emails.
Opportunity Type(Required)
Choose the opportunity type (Select all that apply)
Must be 'Yes'. Stop submission if not present.

Customer Info & Address

Primary Contact(Required)
Must be decision-maker.
Confirm phone number with customer.
Used for follow-up, scheduling, newsletter.
Secondary Contact
Address(Required)

System & Diagnostic Info

Diagnostic Type (Check all that apply)(Required)
Helps define need, urgency, and solution scope.
Post Image of Equipment (CB Sticker)
Accepted file types: jpg, jpeg, png, gif.
Post Image of Equipment (CB Sticker)
Accepted file types: jpg, jpeg, png, gif.

Sales Conversation & Revenue Pathway

Sales Pitch? (Check all that apply)(Required)
Comfort Club Pitch is standard for every QC.
Booked Job Status, Select Next Step.
Based on qualified free estimate policy.
Payment Collected?
Estimate Delivery Status?
Follow-Up Planned? (Select all that apply)
Select best fit.

Internal Notes & Team Context

Add context, customer objectives, follow-up needs.